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    Company culture is often discussed in esoteric terms; most business owners will agree that culture matters, but only in nebulous and unquantifiable ways. It’s a great idea more than it is a prized commodity. The truth is that company culture has a real, physical impact on your company’s bottom line—period. It can move the sales […]

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    Employee recognition is one of the keys to keeping your team members motivated. When employees do good work, they want to feel their boss sees it and appreciates it; recognition, whether through words of affirmation or through bonuses and incentives, can truly boost morale. Then again, it can also lead to problems—that is, if there […]

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    Human beings are complicated—and motivating them can be complex. When it comes to motivating your employees, there’s no one tactic that guarantees results. Instead, leaders must take a more holistic view, one that encompasses several different motivating factors. Here are five that I’d recommend for any employee motivation plan. Support First, it’s important that employees […]

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    An engaged employee is a satisfied employee—right? Well, not necessarily. Though the terms employee engagement and employee satisfaction are sometimes used interchangeably, the truth is that they have very different meanings. Defining Employee Engagement Some quick definitions might be helpful. First, there’s employee engagement. This term describes employees who are committed to helping the business […]

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    Recognition is one of the primary drivers of employee motivation. All of us like to feel as though our hard work is seen, appreciated, and affirmed; a simple pat-on-the-back can go a long way toward boosting our morale. For leaders, the challenge lies in administering pats on the back creatively, effectively, and affordably. Here are

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    Team leaders and HR executives rightly place a lot of focus on employee engagement—but in this post, we’re going to explore that topic from a different perspective. Today, I want to write briefly about employee disengagement. By understanding what causes employees to disengage with their work, you can better understand how to keep them on

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    As you evaluate the team communication that goes on in your company—and as you brainstorm the best ways to enhance and improve it—it’s important to start with some fundamental questions. Are your team members really speaking the same language? Do they have a shared set of words and idioms to draw from—or are they on

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    When you hire a new employee, it’s customary to go through a rigorous interview—asking him or her many questions to assess the fit for the position. Before you ask your applicants any questions, though, it may be wise to ask yourself some. Through the proper self-inventory, you can hone in on exactly what you are

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    There’s something to be said for hiring recent college graduates. While they may not have much in the way of experience, there are other qualities that they bring to the table: New grads are hungry for achievement, bursting with ideas, and full of creative energy. It’s little wonder that so many businesses place a premium

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    You hire employees to do a certain job, to carry out certain tasks, to handle key responsibilities—and when your employees do all those things (and do them well), you can call it a win. But when employees go the extra mile—putting in extra energy, extra passion, and extra creativity, above and beyond what the job

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    Time is our most precious commodity—the one thing we can’t ever get more of. For leaders, it’s important that time be spent on things that add value to the business—but as your responsibilities mount, it can be challenging to know how to use each precious minute. Time management strategies abound, but so do false steps.

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    When you think about it, “time management” is sort of an odd phrase. Time always marches forward, and we all have the same number of hours in each day. You can control how you use those hours, but ultimately, time isn’t something we can truly harness. That’s why a number of leaders and productivity experts

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    As a business leader, you don’t have a lot of time to spare—and you certainly don’t want to squander your working hours on burnout or anxiety. And yet, stress happens to the best of us—and when it does, it can seriously drain our energy and our attention. With the right strategy, though, you can remain

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    There’s no such thing as a product that sells itself. To move inventory—and to bring in revenues—you’ll need to have a sales team in place. And if you want your sales team to generate real success for the business, it’s important to nurture them; to help them work effectively as a unit, all aligned toward

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    Sales is all about building—and managing—relationships. And just like the relationships you have with your spouse, children, or friends, the relationships you form with customers and clients require ongoing and active communication. There are a few particular communication skills that I’d encourage anyone to master if they want to see their sales skyrocket. Here are

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    It’s good and healthy for businesses to change—but as your company grows, you should anticipate some growing pains. Specifically, the process of scaling your business can sometimes cause your existing employees to feel burned out, either as their workload increases or their role within the company changes. With that said, there are some proactive steps

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    Your company has a culture, whether you’re cognizant of it or not. The only question is, are you actively building that culture—or allowing it to happen by accident? There are, of course, some definite downsides to letting organizational culture happen without a strategy in place. One risk is that, as your company grows and evolves,

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    Depending on your personality type, networking can either sound like a lot of fun, or like absolute torture. While the outgoing among us have no trouble meeting new people or turning strangers into friends, introverts may find the entire prospect rather anxiety-producing. And yet, business networking is a part of life, and a key to

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    More and more leaders are rethinking the conventional wisdom about time management and workplace productivity. Instead of time management, they’re focusing on attention management—and not without reason. I’m not opposed to time management, but it has its limitations. After all, we all have the same number of hours each day—so there’s only so much we

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    If you’re like most leaders, you sometimes feel overwhelmed by all of your obligations and responsibilities. You worry that there simply aren’t enough hours in the day. And, to help you make the most of those precious hours, you’ve read up on all the time management hacks you can get your hands on. I’m a

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    Have you ever heard of a product so good, it “practically sells itself?” I hear this turn of phrase from time to time, and I’m here to tell you: It’s a total lie. There’s no such thing as a product that sells itself. No matter how valuable your business offering is, you’ve got to have

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    Great sales reps nurture real relationships with their customers—but what happens when that relationship is severed? I see it all the time. A sales rep leaves the company, for whatever reason, and customers start getting antsy. They seize the opportunity to look for a better or cheaper product elsewhere. Without that relationship in place, they

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    When your team members come to you with questions, concerns, problems, or ideas, do you listen to them? I mean, do you really listen to them? Are you active and engaged—or are you just waiting them to finish so you can jump in with your own comments? Truly listening to another person is critical for

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    You only have so much attention you can devote—and one of the toughest parts of leadership is deciding what’s deserving of your attention and what isn’t. In fact, more and more leaders who I talk to are shying away from “time management” and instead focusing on ways they can channel their attention—a subtle but important

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    I’ve said this before, but it bears repeating: There is no such thing as a product that sells itself. If you want to move product—if you want to generate revenues—you need a sales team willing to connect and close deals. But what happens if your sales team isn’t meeting their goals? First and foremost, it’s